Social Security Customer Service Challenges

2:20

Did you know more than 1 million Americans are waiting to learn if their Social Security disability claims are approved? An AARP report finds that’s because the Social Security Administration is suffering from a customer service crisis.

Social Security Chief Says He's Addressing Urgent Customer Service Needs

3:34

Social Security Administration Commissioner Martin O'Malley discusses how he is trying to handle the current challenges facing Social Security.

Social Security Commissioner Explains Why Some Offices Are in Danger of Closing

1:16

Social Security Administration Commissioner Martin O'Malley talks about the risks field offices are facing due to staff shortages.

Social Security Enjoys Widespread Public Support

2:13

AARP Public Policy Institute expert Jim Palmieri explains that regardless of income, education or even age, a majority of Americans value Social Security.

What’s the Future of Social Security?

1:00

Retired Social Security Administrator Stephen Richardson looks at what might happen to Social Security benefits if funding is reduced in the future.

How Does Social Security Fit into Retirement Planning?

0:46

Retired Social Security Administrator Stephen Richardson explains how older adults should think about using the income from Social Security when planning for retirement.

Conversations with Congress: The Future of Social Security

1:14:13

During this live event, AARP opens the floor for Senator Bill Cassidy and Representative John Larson to discuss how they wish to address the challenges Social Security faces.

Will My Part-Time Job Affect My Medicare Premiums?

1:01

Making more money affects your Social Security benefits. Expert Jean Chatzky answers how your overall income from your part-time jobs and investments may affect your next hospital visit or prescription.

Do Stay-at-Home Parents Get Social Security Spousal Benefits?

0:50

The requirements for Social Security benefits can be challenging to understand. Expert Jean Chatzky explains how to collect spousal benefits as a stay-at-home parent.

Does My Divorce Affect My Social Security Spousal Benefits?

1:09

Divorce and Social Security can be complicated. Expert Jean Chatzky lists ways you can still receive spousal benefits after divorce, even if that ex-partner has passed.

Do I Get Social Security Survivor Benefits?

0:44

The requirements for Social Security benefits can be confusing. Expert Jean Chatzky answers what happens to survivor benefits when a spouse passes away before they start collecting Social Security.